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Patient Nurture & Communication

Email &
Text Marketing

Stay connected with every patient automatically. Automated workflows, 2-way SMS, review requests, appointment reminders, and reactivation campaigns — all powered by ENGAGE.

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2-Way SMS · Email Campaigns · Automations

Sent via ENGAGE

Your Chiro

10:24 AM

5 stretches for sciatica relief

This week's patient tip — simple moves that reduce nerve pressure...

90%

SMS open rate

9:41

Your Chiropractor

Read · Active now

Today 10:24 AM

Hi Sarah! Just a friendly reminder — you're scheduled tomorrow at 9 AM with Dr. Lee. Reply C to confirm.

You're confirmed for 9 AM tomorrow ✓ See you then!

By the way — if today's adjustment helped, would you mind leaving us a quick Google review?

iMessage

Email & SMS Marketing

Increase PVA
With Email & SMS

Your patients already trust you with their health — but if you're not staying in touch between visits, you're leaving relationships, retention, and referrals on the table.

We build the email and SMS systems that keep your practice in front of every patient automatically — education, reminders, reactivations, reviews, and referrals — all running on autopilot through ENGAGE.

Nurture Patient Relationships

Stay top-of-mind with consistent, value-first touchpoints — without spamming or sounding salesy.

Drive Patient Education

Educate your patients on the value of chiropractic care so they keep coming back — and bring their friends.

Build Lifetime Loyalty

Increase patient visit average (PVA), boost reactivations, and turn every patient into a long-term raving fan.

Book a Free Consultation

SMS Your Chiropractor

Tomorrow at 9 AM ✓

Hi Sarah! Quick reminder you're booked tomorrow at 9 AM with Dr. Lee.

now

Email Your Chiropractor

5 stretches for sciatica relief

This week's patient tip — simple moves that reduce nerve pressure...

Review Your Chiropractor

How was your visit today?

If today's adjustment helped, would you mind leaving a quick Google review?

14m

Reactivation Your Chiropractor

We miss you, Mike

It's been a while — your last visit was in June. Tap here to book your next checkup.

Two-Way Text Messaging

Reach Patients
Where They Are

90%

of texts are opened within 3 minutes of being sent

SMS is the fastest, most personal channel to communicate with patients. We use it for appointment confirmations, no-show recovery, review requests, reactivations, and warm 1-on-1 conversations from your team.

Appointment Reminders Missed-Call Text-Back Review Requests Reactivation Campaigns 2-Way Conversations Birthday Texts

SMS vs Email — Open Rates

SMS 90%

Email 22%

Industry averages, healthcare vertical

ENGAGE Inbox — SMS Conversations

4 NEW

Sarah J.

now

Marcus T.

Yes please, can we move it to 4 PM?

Jessica L.

Thanks — left a 5-star review just now

14m

Diego R.

Booked! See you Tuesday.

38m

2,148

Delivered today

Inbox — Mail

Your Chiropractic Practice

hello@yourchiro.com · to me

10:24 AM

5 Stretches For Instant Sciatica Relief

The Weekly Adjustment · #42

Move Better. Live Better.

Sciatic nerve pain is one of the top reasons new patients come to our office. Here are 5 simple stretches you can do at home to find relief right now —

1 Knees-to-chest stretch

2 Seated piriformis stretch

3 Pigeon pose (modified)

4 Standing hamstring stretch

5 Cat-cow flow

Book Your Next Visit →

You're receiving this because you're a patient at Your Chiropractic Practice. Unsubscribe

Email Campaigns & Newsletters

Show Up
In Their Inbox

Branded newsletters, patient-education drip sequences, event announcements, and reactivation campaigns — designed, written, and scheduled by our team.

Every email is built to educate, build trust, and drive action — whether that's booking a follow-up, sharing your name with a friend, or leaving a 5-star review.

42%

Avg open rate

3.8%

Click rate

$42:1

Email ROI

See Sample Campaigns

Custom Automated
Workflows

Every patient touchpoint — new lead follow-up, appointment reminders, missed-call text-back, review requests, reactivations — runs on autopilot through our ENGAGE CRM platform. You focus on care; ENGAGE handles the communication.

ENGAGE · Workflow Builder

New Patient Lead Sequence

Active

Saved

14 leads in this workflow now

Trigger

New Lead Created

When · Form submitted, ad lead, or call

Wait

2 minutes

Let CRM finish enrichment

Send SMS

Hey {first_name}! Got your inquiry…

Via · Practice 10DLC number

If / Then

Replied within 24h?

Branch on conversation event

YES

Action

Move to 'Hot Lead'

Notify front desk · CRM tag

Action

Send booking link

SMS + email

Wait

24 hours

Pause before nudge

Send Email

Reactivation drip · day 1

Patient-education content

Pre-Built Automations Included With Every Program

New Lead Follow-Up

Instant SMS + email sequence when a new lead comes in from any ad, form, or call.

Appointment Reminders

24h + 2h reminders with one-tap confirmations that update your calendar.

Missed-Call Text-Back

Automatic text reply the moment a call goes unanswered — no lead lost.

Review Request

Auto-fires after each visit asking for a Google review at the perfect moment.

Lapsed Patient Reactivation

Wins back patients who haven't booked in 60 / 90 / 180 days.

Birthday & Milestones

Personalized birthday wishes and patient-anniversary check-ins all year.

What's Included In Every Program

Built To Keep
Patients Coming Back

Every chiropractic email & text marketing program includes the workflows, tools, and reporting you need to build a sticky, high-retention practice — without lifting a finger.

Patient Education

Recurring newsletters and drip campaigns that teach patients the value of chiropractic care — so they keep coming back.

List Growth

Lead magnets, popups, and post-visit collection workflows that grow your patient list every single month.

Appointment Reminders

Automated SMS + email reminders 24h and 2h before every visit, with one-tap confirm — cutting no-shows 30–50%.

Patient Reactivations

Reactivation campaigns that automatically win back lapsed patients at 60, 90, and 180 days since their last visit.

Automated Workflows

Custom automations for every patient touchpoint — new leads, missed calls, reviews, birthdays, and more.

Lead Nurture

Multi-step SMS + email sequences that turn cold leads from your ads into warm, booked appointments.

TCPA Compliance

Built-in opt-in collection, one-tap opt-out, 10DLC registration, and quiet-hours respect — keep your sending clean.

Unified Inbox

A single inbox for SMS, email, web chat, and Facebook DMs — used by your team on desktop or mobile.

Transparent Reporting

See open rates, click rates, replies, bookings, and revenue tied back to every campaign — in real time.

Don't take our word for it

Chiropractic Marketing
Success Stories

Best marketing group for chiropractors around. One of the main reasons of my success in practice is because of CHIROBASIX.

Dr. Alan Bertolero

Step Up Chiropractic

Trusted by hundreds of chiropractors

Common Questions

Email & Text
Marketing FAQs

Quick answers to the most common questions chiropractors ask about email, SMS, and the ENGAGE platform. Still curious?

Talk With Our Team

Yes — text marketing is one of the highest-ROI channels available to a chiropractic practice. 90% of text messages are opened within the first 3 minutes of receipt, compared with roughly 20% for email. SMS is ideal for appointment reminders, no-show recovery, review requests, reactivations, and warm 2-way conversations that lead directly to bookings.

For most chiropractic practices, a value-first newsletter every 1–2 weeks plus event and promo announcements is the sweet spot. Combine that with automated drip sequences for new patients, missed appointments, and reactivations — and you stay top-of-mind without becoming spam. We handle the cadence, the content, and the sending.

ENGAGE is our all-in-one CRM platform built specifically for chiropractors. It powers your automated workflows, 2-way SMS, email blasts, review requests, missed-call text-back, lead capture, appointment reminders, reactivation campaigns, and pipeline tracking — all from one dashboard. We build the workflows; ENGAGE runs them on autopilot.

Yes. ENGAGE automatically sends SMS and/or email reminders 24 hours and 2 hours before every appointment, with optional confirmation replies that update your calendar in real time. No-show rates typically drop 30–50% once automated reminders are in place — one of the easiest wins in the entire program.

A mix of newsletters, educational drip sequences, occasional promo announcements, birthday and wellness-check texts, and reactivation campaigns that fire automatically when a patient hasn’t been in for 60 / 90 / 180 days. Every touchpoint is value-first — education, wins, and reminders that you’re still there to help.

ENGAGE requires explicit opt-in for every contact before SMS sending, includes one-tap opt-out on every message, registers your number with carrier 10DLC for high deliverability, and respects quiet hours and frequency limits. We set this up correctly out of the gate so your sending stays clean, compliant, and never gets your number flagged.

Yes. Your team can text patients directly from the ENGAGE inbox — on desktop or mobile — using a single business number. Conversations are threaded by patient, with full history, saved replies for common questions, and optional AI-assisted responses for after-hours coverage.

Email and text marketing services bundle into your CHIROBASIX program tier. ENGAGE platform access, workflow build-out, and ongoing management are included; SMS sending is billed at-cost based on volume. Book a free consultation and we’ll walk you through the right scope for your practice and exact pricing.

Ready to grow?

Put Your Patient Comms
On Autopilot

Book a free strategy session with our Chiropractic Marketing Experts. We'll audit your patient communication and build a customized email + SMS gameplan powered by ENGAGE — so every patient touchpoint runs automatically.

Book A Free Consultation See Our Work

90%

SMS open rate

30–50%

No-show reduction